Industries: restaurants, hotels, retail and services
Live
Hotels
Room inventory, a booking grid, bookings with no double sales, check-in and check-out, room cleaning and repairs
A hotel, mini-hotel, hostel or guest house in one window. Properties, buildings, floors and rooms with categories and amenities that the company defines itself.
Day overview: occupancy, who's staying, who's arriving today, how many rooms aren't cleaned and what's awaiting confirmation.
Overview
Hotels: what it does and how it works
A hotel, mini-hotel, hostel or guest house in one window. Properties, buildings, floors and rooms with categories and amenities that the company defines itself. A room has three separate states: occupancy (from bookings), housekeeping and technical. The room map as a list, as cards and by floor, and a two-week booking grid with bookings as bars.
Book a room or a category: the server won't sell the same room twice even with simultaneous requests, the check-out day isn't a night, and “today” follows the hotel's time zone. Nightly rates with periods, days of the week, minimum nights, number of guests, sales channels, meals, cancellation terms and priority; a booking has a per-night breakdown and a snapshot of the terms: changing a rate doesn't change old bookings. Check-in with checks and a clear reason why it isn't possible; check-out with charges, balance and payment through Invoices and Payments, and after check-out the room goes to housekeeping automatically. Housekeeping: cleaning types, checklists by category, inspection on handover, tasks in Tasks.
Maintenance: faults, closing a room for certain dates — bookings aren't cancelled, and the server shows them along with free rooms for relocation. Guests come from the shared contact book with no duplicates, and personal data is shown only to those who need it. Reports: occupancy, ADR, RevPAR, average length of stay, cancellations and no-shows, by category and source, housekeeping and repairs. A public booking request page — with no made-up online payment.
How it works
How to use it, step by step
1
Set up the hotel: buildings, floors, categories and rooms with amenities.
2
Set up nightly rates and extra services — breakfast, transfer, parking.
3
Take bookings by phone, from the website or at the desk — the booking grid immediately shows free nights.
4
On arrival day, check the guest in from the day overview; at check-out, post the charges and payment.
5
Housekeepers take cleanings from the list, the supervisor inspects the room, and faults go to repair.
6
At the end of the month, check occupancy, ADR and RevPAR in the reports.
Features
What you can do
Properties, buildings, floors and rooms with categories and amenities that the hotel defines itself
A room has three separate states: occupancy from bookings, housekeeping and technical
The room map as cards, by floor and as a list with filters by category, occupancy and housekeeping
A two-week booking grid: bookings as bars, closed rooms, drafts and bookings without a room
Book a room or a category; the server never sells the same room twice, even with simultaneous requests
Nightly rates with periods, days of the week, minimum nights, extra-guest charges, channels and cancellation terms
A booking has a per-night breakdown and a snapshot of the terms: changing a rate doesn't change bookings already made
Check-in with checks and a clear reason for refusal; check-out with charges, balance and payment
After check-out, the room goes to housekeeping automatically; cleaning types, checklists by category and inspection on handover
Maintenance: faults and closing a room for certain dates, with suggestions of free rooms for relocation
Guests from the shared contact book with no duplicates; personal data is visible only to those who need it
Reports: occupancy, ADR, RevPAR, average length of stay, cancellations and no-shows, debts, breakdown by category and source
A public booking request page
Screenshots
What it looks like
Real app windows with a fictional company as an example. Click a screenshot to enlarge it.
Day overview: occupancy, who's staying, who's arriving today, how many rooms aren't cleaned and what's awaiting confirmation.The same day overview in the light theme — the administrator sees the shift from one screen.A two-week booking grid: bookings as bars by room, a room closed for repair is hatched, drafts are faded.The booking grid in the light theme: free nights are visible at once, and a booking without a room is moved to the top.Room map: each room shows occupancy, housekeeping and technical state separately.Booking card: the stay, nights by rate, services, amount due, the guest's requests and the action history.Report for a period: occupancy, ADR, RevPAR, average length of stay, revenue by category and source.
Integrations
Works together with
Contacts: the guest comes from the company's shared contact book, with no duplicates.
Invoices and Payments: at check-out, an invoice is issued for the booking and payment is posted.
Tasks: cleanings and repairs can be assigned to staff as tasks.
Calendar and Automations: events for bookings, check-in, check-out, room readiness and faults are available to other apps.
A store or chain: a register with a scanner, shifts, receipts, returns and exchanges, prices with history, receiving against orders, loyalty points and reports — on top of Warehouse
